Returns Policy - Things Vintage CA
Type of Website: Ecommerce
Effective Date: September 14, 2023
Considering that all of our items are vintage, please expect that there may be slight imperfections or signs of age. We do our very best to accurately describe each item and make note of any noticeable flaws or signs of wear. Please take your time to review the description and photos closely. Measurements for all garments and footwear are included in the descriptions.
Note: There may be different color settings set on different screen monitors or devices. We do our best to accurately describe the color (s) of an item by utilizing a color thesaurus. Color descriptions listed can further be searched online for pictorial reference. If you have any questions, please contact us through our website at https://www.thingsvintageca.com/customer-care.
Returns -
Buy with confidence, if we failed to accurately describe the condition of an item please contact us as soon as possible.
Some items are non-refundable. These include: jewelry, belts, hats, glasses and gloves.
Returns must be sent within 14 days of delivery. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
General returns do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for such returns must be prepaid and insured by you. You are responsible for any loss or damage to a parcel during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Upon receipt of the returned product, we will fully examine it and notify you via email, within 1-2 business days, whether you are entitled to a refund. If you are entitled to a refund, we will refund the purchase price, using the original method of payment.
Please note, we do not accept exchanges.
If you would like to request a return, please contact us at:
Things Vintage CA
Attention: Returns